Terms & Conditions

Your reservation is made with Gary & Julie Smith trading as Kilbrannan Guesthouse and represents a legally binding contract between you and the Guesthouse

A deposit of 1 nights booking will be required upon your reservation and is non refundable

A valid credit card is required to secure a reservation

Any variation or cancellation of the contract must be done with a mutual agreement between us

Cancellation without the consent of the proprietors, or failure to arrive on the day, whatever the reason will result in full payment being charged to your credit card without additional consent.

Cancellations

If you do need to cancel your reservation we reserve the right to charge your credit card based on the following time scales:

over 1 calendar month's notice -Deposit
14 - 30 days notice -50% of total cost
Less than 14 days notice -Full cost N(N)

Losses/Damages etc

By entering into this contract you are authorising us to charge your credit card for any losses, damages and any other occurances encountered during your stay with us at Kilbrannan Guesthouse without any additional consent being required.

In the event that we are unable to obtain payment for any of the above charges we will pass on the necessary information to a Debt Recovery agency to recover the amount owing plus any additional costs that are incurred during this process.

Keys

When you register your arrival you will be given a set of keys for the front&side door,the security door and your room.
Lost keys should be reported to us immediately and replacement keys will be charged for.
In the event that your keys aren't returned at the end of your stay then the cost of replacing locks and producing new sets of keys will be charged for

Smoking

Kilbrannan Guesthouse is a strictly non smoking Guesthouse.
Anyone believed to have smoked in the Guesthouse will be charged a full nights payment to fund the cleaning costs.


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Kilbrannan Guest House | 14 Trafalgar Road, Great Yarmouth | 01493 850383 | enquiries@kilbrannanguesthouse.co.uk

Written and presented by Gary Smith
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